What are the basic requirements for Exporting a car from China to my country?
You need an Export license, compliance with destination country's emission/safety standards, customs clearance documents, and payment of relevant taxes and duties.
Do Chinese Exported cars meet international quality standards?
Ya, Chinese manufactured cars have passed international certifications like ISO and ECE. Some brands offer global warranties.
How can I verify the reliability of a Chinese car supplier?
Request business license, Export qualifications, previous customer cases, or arrange third-party factory inspection.
Are there tariffs for Exporting Chinese cars? How are rates calculated?
Tariffs vary by destination country. We recommend consulting your local customs or clearance agent.
Are right-hand drive models available for Chinese cars?
Some brands offer right-hand drive models. Please confirm stock availability or custom requirements in advance.
What's the difference between Exporting used vs. new cars?
Used cars may face stricter environmental restrictions and higher tariffs, requiring additional inspection documents.
Do Chinese cars come with English user manuals?
Most Export models include English manuals. Some brands offer multilingual versions.
What if the vehicle doesn't comply with destination country regulations?
Confirm compliance in advance or modify components (like lighting or emission systems) to meet requirements.
What is the typical timeline from order to delivery?
Approximately 4-8 Minggu, depending on model, shipping method, and customs clearance efficiency.
Do Chinese manufacturers accept custom configurations (warna, Interior, dll.)?
Some brands support customization, which may extend production time and increase costs.
What payment methods do you accept?
We accept only two methods: ① 100% payment before shipment (TT wire transfer), or ② Payment upon presentation of bill of lading copy at destination port.
Why don't you accept L/C or installment payments?
Due to the large amounts and long cycles in auto trade, L/C processes are complex with potential extra fees. Installments increase risks for both parties.
How can I ensure you'll ship on time after payment?
We provide company business licenses, past Export records, and can sign legally binding sales contracts.
Can we use third-party escrow services?
Ya, but the buyer must cover escrow service fees (typically 1%-3% of transaction value).
How soon after payment will I receive shipping documents?
We provide purchase invoices, shipping order (SO) and other documents within 3 working days after payment confirmation.
How to verify bank information for TT payments?
We provide official corporate bank account details that can be verified through official banking channels (MISALNYA., SWIFT code verification).
What should I write in the remarks section for TT payment?
Include contract number, pola, and VIN (if available) for quick order matching.
What happens if the model is out of stock after payment?
You may choose an equivalent model or receive a full refund (processed within 3 Hari Kerja).
Which exchange rate applies for TT payments?
The rate is based on the actual amount received by our bank. We recommend confirming transfer fees with your bank.
Are there discounts for advance payment?
Full advance payment qualifies for a 1%-2% discount on vehicle price (specific terms in contract).
What shipping methods are typically used for vehicles?
Roll-on/roll-off (Otak) for large quantities; wadah (LCL/FCL) for high-value or customized vehicles.
Why are African port fees higher?
Due to lower route density and multiple port surcharges. We recommend transiting through hubs like Dar es Salaam/Durban to reduce costs.
How can I track vehicles in transit?
With vessel name/voyage number and container number, track in real-time via shipping company websites or platforms like Track-Trace.
How are customs delays handled?
We offer DDP service for complete customs clearance. Delays due to incomplete client documents incur a USD 200 daily penalty.
How to purchase marine insurance?
We insure under Institute Cargo Clauses C (total loss) by default. Optional Clause B (comprehensive coverage) available at 0.3%-0.8% of cargo value.
What is FOB (Free On Board)?
FOB means the seller delivers goods on board the vessel at the named port. Risk transfers to buyer upon loading. Buyer arranges shipping and insurance.
What does CIF (Cost, Asuransi, Freight) mean?
CIF covers cost of goods, marine insurance, and freight to destination port. Risk transfers to buyer upon shipment.
What is TT payment?
Transfer Telegraf (TT) is a direct bank transfer method. Common in international trade as prepayment (T/T in advance) or post-delivery payment.
What is the purpose of a Bill of Lading?
It's a carrier-issued document serving as receipt and title document for cargo. Used for claiming goods at destination port. Can be negotiable or non-negotiable.
How does a Letter of Credit (LC) secure transactions?
An LC is a bank-guaranteed payment method. The buyer's bank commits to pay upon seller presenting compliant documents. Suitable for large transactions with new partners.
What is an HS Code?
International Harmonized System code for product classification. Used for customs declaration and tariff calculation. Passenger vehicles are typically 87.03.
What is a Certificate of Origin (CO) used for?
Proves the country of manufacture. Used for tariff preferences. E.g., Form E for China-ASEAN FTA enables tariff reductions.
What do ETA and ETD mean?
ETA (Estimated Time of Arrival) is the expected port arrival time. ETD (Estimated Time of Departure) is the expected departure time. Provided by shipping companies.
What documents are needed for customs clearance?
Commercial invoice, bill of lading, Sertifikat asal, Export license, and other documents for customs declaration and duty payment.
What is Roll-on/Roll-off (RO-RO) Pengiriman?
A method where vehicles are driven on and off specialized vessels. More convenient than container shipping but typically higher cost.